How does the business operate on a daily basis?
The owner is very comfortable with the key individuals/employees opening and closing shop.
Most of the work and installations are done at the customers home or place of business.
After the initial visit to the customer to review their security needs, a quote will be prepared and delivered.
Once a customer accepted the quote the equipment is ordered and on receipt of the equipment the office will arrange with the customer for a date that technicians will be available for installation.

How are the clients attracted to the business?
The shop boosts a show room with an extensive range of products.
The business thrives on many referrals from existing customers.
A market reputation for excellent customer service means that many new clients are attracted through word of mouth.

What Advertising/Marketing is carried out?
The business maintains an active online presence.
A neat looking and professional website.
A very active Facebook page.
An Instagram page where they engage with customers and showcase their products and services.
All in all a proper presence in the community and market it serves.

Does the business have any contract work?
The business receives a small amount of government work.

What competition exists?
The safety and security industry in Namibia includes various smaller companies, most of which can be best described as installers (mostly one-man operation). While similar products and services are offered some of these companies purchase their equipment from the business to resell/install. There are very few retail shops in Windhoek that sell CCTV cameras. No other shop has the same type of product range.

What are the seasonal trends?
There is an increased demand during the months of October - December. Mostly due to upcoming festive period with clients preparing the necessary security measures.
The demand tends to decrease during January - February.
Other than these periods turnover is consistent.

Is the business VAT Registered?
Yes

What VAT documentation is on file?
TAX Registration Certificate

Are there up-to-date Management Accounts available?
Management accounts readily available and updated

What Balance Sheet and Income Statements are available?
On file we have available the annual financial statements for February 2024

What percentage of the business is cash/credit?
Sales are mostly cash on delivery.

What is the age analysis of the debtors book?
A very strong debtors' book with less than 1 week outstanding.

How could the profitability of the business be improved?
We recommend relocating from the current premises to a more prominent / main street location.
Providing retail services to areas outside of Windhoek.
The business enjoys the benefit of constant upgrades and renewed technology generating sales.
A huge opportunity to explore is to increase the wholesale activities of the business.

Is Seller finance available and for what amount?
No

What is the total staff complement?
Total staff compliment of 7 people.
This excludes the owner and his partner (also on payroll - see our notes on the breakdown of expenses)
Staff are well trained and manages the business in the owner's absence.

Give a breakdown of staff/ functions/ length of service?
1 x Admin lady in office
1 x Supervisor overseeing the technicians
1 x Logistics manager
2 x Technicians - Installers
2 x Salesmen
Most of the staff has been with the business more than 5 years

Do any receive special perks or incentives?
Per the owner's discretion the staff will receive a 1% commission on the business they bring in.
They receive 50% contribution towards medical aid.
Annual bonus where the owner sees fit.

Are they on contract?
Yes the staff are on contract

Do any have management potential?
Whilst the staff is well trained and most capable the new owner should fill the position of the seller.

How involved is the Owner in running the business?
The owner is active in the day to day running of the business for 2-3 hours a day, which is often done from home.
We can best describe his involvement as overseeing daily operations and ordering stock.

When does the current lease end?
March 2026.

Is there an option of renewal & what period?
Yes a new lease agreement will be available.
The owner opted to extend the lease on an ongoing 3-month basis.

What is the annual escalation %?
7%

What are the trading hours?
Monday to Friday from 08:00 to 17:30
Saturday from 09:00 to 13:00.

What is the square meters of the business?
Approximate 135 square meters

Is a copy of the lease available?
Available on request

Do you require a licence?
Yes, only for the import of certain products a permit is required from the "Communications Regulatory Authority of Namibia (CRAN)" who oversee radio and frequency waves within the country.

What lease deposit and/or other surety is required?
The landlord will require a deposit of N$10 000.

What are the main assets of the business?
2 X Vehicles
2 X Canopies
1 X Trailor
Office furniture
Computers equipment
Furniture and fittings
Showroom
Various smaller tools

Are any items not included in the sale?
The owner's bakkie, also registered in the company's name, is excluded from the asset list.

What is their overall condition?
The assets and vehicles are old but well maintained.

Do any require repairing?
Gearbox of bakkie possible future repairs

How have they been valued ?
The owner gave us an indication of fair market value

Which assets are on lease/HP and with whom?
All assets are paid for, none on lease or higher purchase agreement.

Strengths?
Reputation: Well established name in the industry.
Name: The business is known for its quality products and top service
Product Range: A wide product offering including specialized products.
Staff: Solid team of well-trained technicians.
Market and demand: Product and service in high demand.
Brand Recognition: The brand / name is well recognized nation-wide.

Weaknesses?
Owner not 100% involved in the business

Opportunities?
Location and area:
Increasing demand for security solutions presents an opportunity to expand the area of service to other cities in Namibia.

Technological Advancements:
Integrating new technologies into their product offerings could lead to stronger market dominance.

Distribution rights:
The business is well positioned to be the sole provider for some of the products in the Namibian market.

Threats?
Other that economic downturns could reduce consumer spending we could not identify any threats to this business.

What is the reason for the sale?
The owner involved himself in the development of some real estate and wishes to concentrate on this new venture/project.

Why is this a good business?
Staff well trained
Wide product range
Quality products and top service
Established business with known brand name
Sizable market with private customers and business clients.